Privacy Policy

1. Information We Collect

• Personal details: name, email address, phone number, and billing address provided during registration or purchase.
• Child profile data: age, language development milestones, therapy session data entered by parents or clinicians.
• Usage data: pages visited, features used, session duration, and device/browser information.
• Payment data: processed securely via Razorpay. We do not store card or banking details on our servers.

2. How We Use Your Information

• To provide and improve the LingooLeap platform and its features.
• To process payments and send transaction confirmations.
• To send service updates, therapy reminders, and support communications.
• To generate anonymized analytics for clinical research and product improvement.

3. Data Sharing

We do not sell your personal data. We share data only with:

• Razorpay (payment processing)
• Cloud infrastructure providers (AWS/GCP) for hosting
• Clinicians or therapists assigned to your child's therapy plan

4. Data Retention

We retain your data as long as your account is active. You may request deletion by writing to arul@edsols.in.

5. Children's Data

We handle all child-related data with strict confidentiality. Data is accessible only to the parent/guardian and the assigned clinician.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time by contacting us.

7. Security

We follow industry-standard security practices aligned with the Digital Personal Data Protection Act (DPDP Act, 2023) and applicable Indian data protection laws. All data is transmitted over SSL/TLS encrypted connections.

8. Cookies

We use cookies to improve user experience and analyze platform usage. You may disable cookies through your browser settings, though some features may not function properly.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines) Rules, 2011, the name and contact details of the Grievance Officer are: